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Professional Management Services
Hospitality & Tourism

The Hospitality and Tourism Marketing Association with a passion for tourism and hospitality, we have a desire to express our management and continuous process improvement skills in a role that we can make our own in the industry that we love. We are a dynamic and hands-on management team committed to excellence in all aspects of operations; out-of-the-box thinkers with practical skills and knowledge; and have demonstrated experience in tourism, management, marketing, sales, procurement, logistics, advertising and financials; and development of operational and business policies and systems.
If you are looking for the ideal experts to fully immerse themselves in your business and take control of its long-term strategic direction, your days of searching are over. With experience in all aspects of hospitality management, and unequaled energy, drive and passion, we seek to establish ourselves long-term in a role we can make our own. Our certified experts team provides professional management services to our members in the hospitality and tourism industry.
As the market leader in hospitality and tourism excellence, the HTMA employs the professionals, policies, systems and resources to achieve industry success.We have gathered a team of specialists, respected as industry leaders. Each associate contributes unique resources to enhance operations, increase sales, optimize revenue management and ensure strategic marketing and communications. HTMA has the depth of experience to tackle challenging and innovative business initiatives relating to Hospitality, Travel and Tourism Marketing.

Hospitality and Tourism encompasses the management, marketing and operations of restaurants and other food services, lodging, attractions, recreation events and travel related services.

Management Services

Successful resort management requires specialized expertise. The HTMA provides also  a results-driven, highly qualified hotel management services. HTMA is recognized as an industry leader in hotel and tourism management. While innovation is a hallmark of our expertise, as well as the heartbeat behind each of our industry-acclaimed brands, HTMA management is the proven link to streamlined operations and top financial returns. Currently, more than 800 properties around the world are distinguished by our experienced teams and management infrastructure, which includes:

• Operations Innovations team, comprised of Six Sigma and Lean Operations. This team creates and shares best practices, optimizes cost savings across departments and strengthens hotel leadership.
• Strategic Sourcing team, which executes national contracts using a balanced procurement model. This supply-chain strategy strives for the best possible cost of goods, giving careful consideration to product quality, service, health, safety, and environmental and legal protection.
• Service Culture training for hotel and tourism managers and associates. This vital brand immersion and service program drives high guest satisfaction scores leading to repeat customer business.
• HTMA commitment is to being a learning organization. Because we know that the success and quality of every hotel is dependent on the knowledge and skills of our associates, HTMA is continuously developing new training programs for its members globally.

We specialize in operational excellence in very competitive markets, driving revenue growth through operational excellence, delivering unique and compelling marketing, and increasing incremental revenues. We manage a diverse portfolio of hotel and resort properties as well as other activities relating to tourism, travel, events and attractions and so on, ranging from independent hotels and resorts to internationally recognized branded hotels. Our diligent approach to strategy is layered with experienced implementation, assuring excellence in every aspect of hotel and resort management including staffing, cost control, facility maintenance and revenue generation and enhancement.

The HTMA undertakes the following activities also:
Hotel & Resorts Management
Hotel & Resorts Development
Hospitality & Tourism Development Project
Property Improvement and Strategic Plan